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Telehealth for direct-to-consumer care

Introduction to direct-to-consumer telehealth

Learn how to use direct-to-consumer telehealth to virtually connect with patients.

Direct-to-consumer (DTC), also called direct-to-patient or on-demand care, allows patients to connect with providers remotely and quickly. This “at home” telehealth allows patients to obtain medical care on their own technology devices and at a time that is convenient for them.

This best practice guide highlights strategies for using direct-to-consumer telehealth.

Types of direct-to-consumer telehealth

Synchronous telehealth is real-time, virtual care.

Asynchronous telehealth allows providers and patients to share information at different times.