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Can I use telehealth if I live in a rural community?

Telehealth makes it easier to get health care from your hometown.

Virtual image of a health provider and a house in a rural area.

What are the benefits of telehealth if I live in a rural area?

Telehealth can reduce the need to travel to see your provider in person. Other benefits of telehealth include:

Increased convenience. Telehealth visits offer more flexibility to fit into your schedule.

Continuity of care. Telehealth can help you maintain ongoing relationships with your health providers, even if they are located far away from you.


How can I use telehealth?

Telehealth can be used for a wide range of health conditions:

  • Treat urgent care conditions, such as colds and sinus infections.
  • Manage and treat chronic conditions, like hypertension and diabetes.
  • Access preventive care, including annual physicals and prescription refills.
  • Join wellness programs for quitting smoking and weight loss.

There are many ways you can use telehealth to connect to your provider:

Video appointments. See and hear your provider just like an in-person visit by using a device like a computer, smartphone, or tablet that has a microphone, speaker, and camera.

Phone calls. You may be able to speak with your provider by using a phone.

Secure emails or texting. Communicate with your provider by sending and receiving private messages, such as test results or images.

Remote patient monitoring. Track your health information, like your weight, temperature, or blood pressure. This can help your provider manage your care without an in-person visit.

Did you know?

Lifeline is a government program that can help you pay for a computer or phone and internet or cellular access.


How do I prepare for my telehealth appointment?

Below are some tips to help ensure you have a smooth telehealth visit.

  • Understand your costs, including what your insurance covers and what you may need to pay out of pocket.
  • Find a good, quiet location for the appointment where you can talk openly.
  • Write down questions in advance and be ready to take notes during your appointment.
  • Make sure your technology works by testing your internet and devices.

More information:

What are different types of telehealth? — Health Resources and Services Administration

What happens after my telehealth visit? — Health Resources and Services Administration