Can I use telehealth for emergency care?
Telehealth can be used to get emergency medical care right away.
How is telehealth used in emergencies?
There are many ways telehealth can support care during medical emergencies:
- Urgent care. Patients can have video visits for conditions like a fever, sore throat, or pain.
- Follow-up emergency care. Patients can follow-up with their provider virtually after they leave the hospital or emergency department.
- Triage. Patients can connect with a health care provider who can decide if they need to go to an emergency department.
What are the benefits of telehealth for emergency care?
There are many ways that telehealth can help with emergency medical care, including:
Fast care. Telehealth can provide quick access to health care when there is an emergency.
Specialized help. Providers can talk to experts with special training to give you the best treatment.
What do I need to use telehealth?
For most telehealth visits you will need:
Internet or cellphone connection
A device like a computer, smartphone, or tablet that has a microphone, speaker, and camera
How do I prepare for my telehealth appointment?
Before a telehealth appointment, it is helpful to:
- Make sure your computer, phone, or other device is charged up and turned on.
- Let your provider know if you need a translator or other assistance.
- If possible, find a private and quiet place to sit.
- Write down any questions before your visit starts.
- Test your camera and sound.
More information:
What do I need to use telehealth? — Health Resources and Services Administration
What emergency hotlines are available? – Health Resources and Services Administration
Why use telehealth? — Health Resources and Services Administration