Can I access telehealth care on demand?
Accessing telehealth care on demand, also called "direct-to-consumer" telehealth, is a quick and easy way to book a virtual health care visit.
What is on demand telehealth care?
Patients can schedule a virtual visit with a health care provider when they need care. Often, the provider can see the patient right away. This may be available through your usual provider or your insurance.
What are the benefits of on demand telehealth?
There are many benefits of on demand telehealth, including:
Convenient. Patients can get care without traveling or taking time off from work.
Accessible. Many insurance companies and businesses pay for on demand telehealth.
Timely care. Patients can connect with a health care provider quickly.
Triage. Providers can check a patient's condition and decide what kind of care they need.
Prevention. Health care providers deal with health concerns early. This may prevent the need for emergency care.
What types of care can I receive using on demand telehealth?
On demand telehealth can be useful to get many different health care services:
- Primary care. Headache, nausea, fever, rash, and other conditions can be assessed and treated.
- Urgent care. Medical experts can decide if the patient needs in-person care for symptoms like dizziness, allergic reactions, and signs of a heart attack.
- Mental health. Trained health care providers can help patients with anxiety and depression.
What types of telehealth are there?
Using on demand telehealth, you can quickly communicate with a health care provider using:
- Video appointments. Talk to a health care provider using a computer, tablet, or smart phone.
- Secure emails or texting. Send information to a health care provider to see when they are free.
What do I need to use telehealth?
For most telehealth visits you will need:
Internet or cellphone connection
A device like a computer, smartphone, or tablet that has a microphone, speaker, and camera
It is important to choose a quiet and private place where you can talk to the provider without interruption. Make sure you can write down what the provider says. This may include recommendations, prescriptions, or other important details.
More information
How do I pay for telehealth? — Health Resources and Services Administration
What can be treated through telehealth? — Health Resources and Services Administration
What do I need to use telehealth? — Health Resources and Services Administration
What should I know before my telehealth visit? — Health Resources and Services Administration
Why use telehealth? — Health Resources and Services Administration