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Using telehealth in hybrid care

Introduction to using telehealth in hybrid care

A hybrid care approach uses a combination of virtual and in-person appointments to deliver appropriate care.

Hybrid telehealth, also called integrated care, combines in-person health care appointments with telehealth. This approach prioritizes the joint decision between the patient and their provider regarding whether and when a virtual visit is appropriate. A hybrid care approach offers flexible access to health care. This is especially useful for people who have difficulty getting to the provider’s office or need frequent care.

This best practice guide provides detailed information and resources for providers and health care organizations on how to use a hybrid care approach that integrates telehealth and in-person care.